Friday, May 16, 2008

Don't Buy a Navigon GPS

Don't buy a GPS made by Navigon. Not because they might break after a month (which mine did) but because their customer service is horrible. After the Navigon 2100 that I had gotten wouldn't power on, I called the customer service number a number of times trying to get a replacement but was given the "run around" each time. The phone rep even refused to give me a manager when I requested one. I eventually returned it to the store where I had bought it. If you want a GPS try one from Garmin, Magellan or TomTom.

2 Comments:

Anonymous Anonymous said...

I think you couldn't figure it out, and all it may have needed was a charge. Many people want their GPS to work without spending a few minutes looking through the (downloadable) manual which would help them. You are one of those people.

May 16, 2008 7:04 PM  
Blogger g said...

Actually, I do read manuals. Even the poorly written ones. It wouldn't work plugged in either. Many companies today like to blame the customer and give them the run-around rather than take responsibility for their products and provide a quick, professional response. You are one of those people.

May 19, 2008 1:04 PM  

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